Application Software Support Engineer (m/f/d)

Join Our Service & Support Team as Application Software Support Engineer (m/f/d)

Are you ready to drive success in the digital inkjet market and bring your expertise to a highly specialized team? Do you find the commissioning, integration, and lifecycle support of our inkjet products at our global customers an exciting challenge? Do you enjoy working in a small team of specialists and can fulfill this role with precision and professionalism?

If so, apply now! We are looking for experienced Application Software Support Engineer (m/f/d) to take on these tasks with high independence and initiative for our latest developments in digital production printing.

Your Role as Application Software Support Engineer (m/f/d)

• Global Problem Solver: Analyze and track technical issues with customer installations worldwide.
• Solution Architect: Develop targeted and sustainable solutions to resolve complex problems.
• Project Coordinator: Provide escalation support and coordinate project-based activities.
• Knowledge Facilitator: Create and deliver course concepts for users, Canon Service Engineers, and Canon Professional Services Consultants.
• Collaborative Innovator: Work closely with experts in R&D and product marketing.
• Central Troubleshooter: Act as the main interface for resolving PDF print data stream issues.
• Workflow Support: Offer assistance for workflow solutions that enhance high-performance digital inkjet printing systems.

Your Qualifications:

• Educational Background: Bachelor’s degree in a technical field or equivalent education.
• Professional Experience: Several years of relevant work experience.
• Analytical Skills: Ability and willingness to tackle complex issues and process problems methodically.
• Proactive Attitude: Hands-on mentality with a structured, self-driven work approach, effective communication skills, reliability, and a positive team-oriented mindset.
• Language Proficiency: Excellent written and verbal communication skills in German, with good proficiency in English.
• Travel Flexibility: Willingness to travel internationally as needed (an international driving license may be required).

What we offer

• A challenging, interesting and responsible job in a future-oriented and international workplace, with the social benefits of a large company.
• A working environment in which you can contribute your experience and personality
• An attractive salary, a flexible working time model and other social benefits of a large company, such as a company pension scheme and work-life balance
• 30 days vacation
• Bicycle leasing
• Discounted local transport ticket
• Individual development prospects and further training opportunities
• A team that is looking forward to your reinforcement 

Are you interested?

 
Please submit your cover letter and resume stating your period of notice as well as your salary expectations via the ‘apply now’-button. Severely disabled people and people with equivalent disabilities will be given preferential consideration if they are suitable. 
Please get in touch with Korbinian Huber for further information:
E-Mail: korbinian.huber@cpp.canon
 

What do we stand for?

We develop and manufacture high-tech printing products and workflow software for the commercial printing market as part of Canon, a global leader in imaging technologies. With around 3,300 employees across three continents and our headquarters in Venlo, the Netherlands, we innovate to create high-quality solutions that add color to the world. Guided by the philosophy of Kyosei—living and working together for the common good—our culture is built on openness, collegiality, trust and stability. We empower our people to grow, take initiative, and make an impact.

With our company values collaboration, innovation and ownership, we strive to bring out the best in each other, expand boundaries and feel empowered to take ownership of our work.

Further information about Canon Production Printing is available at cpp.canon.