Global Business Process Expert

Date: 29 Jun 2024

Location: NL

Company: Canon Production Printing


Do you want to be part of the Operational Excellence team to manage our processes and systems so Canon Production Printing is always prepared for the future? We are looking for you!


Questions about this position?

Bram Frings, Recruitment,


Global Business Process Expert – Demand Planning

36-40 hours per week, hybrid in Venlo (NL)

Canon Production Printing (CPP) develops, produces and distributes high-end printing systems. The Manufacturing and Logistics organization of CPP is making use of standardized processes and systems to realize efficiency across departments and sites. The Operational Excellence team is maintaining and developing these processes and systems to ensure business continuity and to manage continuous improvement at the same time.


What you’ll do

As global business process expert you fulfill a central role and therefore you are in close contact with many stakeholders throughout the organization. In this role you maintain and improve existing processes and systems to support the different Demand Planning departments, focusing on planning and demand processes. Continuous improvement by business automation of demand planning processes is also a key area of your interest; always looking for opportunities for process automation, for example with Power BI or Robotic Process Automation (RPA).

Your main responsibilities are:

  • Analyze existing (demand planning related) processes and systems and define improvements to further develop the maturity level of these processes, focusing on standardization,  harmonization across different departments and on efficiency increase.
  • Co-ordinate the definition of demand planning processes for the future SAP S4HANA system.
  • Lead projects to establish new (system supported) processes in the area of demand planning. You are a change agent throughout the organization
  • Provide expert knowledge to the functional organization to solve issues in existing processes & systems. Examples of systems are; SAP, TC-UA, and other Canon developed planning systems.
  • Maintain the demand planning process descriptions in the CPP Quality Management System
  • Pro-active management of your global and local stakeholders. E.g. the functional department managers and the planning counterparts of our customers; the Canon Regions.
  • You will also be a back-up for other Global Business Process experts, e.g. in the SCM inbound and SCM outbound domain.


Who you’ll work with

You will be part of the Operational Excellence Department in a team of ten Global Business Process Experts and Program Managers. In the day to day work you will work together with a lot of colleagues, both from your department as well as from other departments at different sites, varying from colleague Global Business Process Experts, Program Managers, Service specialist, QA Managers, ICS specialists and many others.


What you bring

We are looking for someone with an energetic drive and good communication skills. You have strong affinity with ERP and other IT systems. Continuously improving processes and systems gives you energy. At the same time you are interested to keep the existing business processes running by providing support as the process expert. You consider yourself as someone who recognizes improvement opportunities, develops best practice solutions , implements these in the systems and is able to roll-out these improvements across different departments. To do so, you meet the following requirements:

  • A Bachelor or Master degree in the related field
  • Proven experience in demand planning process management
  • Knowledge and proven experience with demand planning in SAP
  • Experience with leading multi-disciplinary project teams and able to co-operate with, to listen to and to convince different stakeholders throughout the organization
  • Persistent and result driven change agent  
  • Excellent command of spoken and written English. Dutch and German is a plus. 
  • 36 to 40 hours available


What you’ll get from us

A job in an international, high-tech organization where you will have the opportunity to contribute to the development of the global way of working in the area of demand planning. We provide an exciting, dynamic work environment with plenty of opportunity for you to develop personally and professionally. Besides, we offer the following conditions:

  • A competitive salary (range €4.704 - €6.741 gross per month)
  • 38 vacation days
  • Extra 13th month pay (8,6%), holiday allowance (8%) and commuting allowance
  • Hybrid working for a healthy work-life balance
  • A huge range of training and professional development opportunities
  • A laptop and smartphone


Career opportunities

From the position of Business Process Expert you have a lot of career-opportunities. These can be within the department, for example switch between specialties, but also towards Program Manager or Coach in a functional department.


About Canon Production Printing
Canon Production Printing develops and manufactures high-tech printing products and workflow software for the commercial printing market and is part of Canon, a global provider of imaging technologies and services. Canon Production Printing operates on three continents, with approximately 3300 employees (end 2022) and has its global headquarters in Venlo, the Netherlands.

Further information about Canon Production Printing is available at