Product Specialist/Data Analyst (m/f/d)

You would like to join the success in a growing digital ink jet market, and share your expertise with a highly motivated and professional team in Service and Support, for Industry Scale Digital Printing Systems? 
Would you like to be the acknowledged domain expert, that is able to drive performance from technical data, in order to maximize the performance of our production printers?
We have an interesting offer for you, to work in a young, motivated and growing team. 

Your challenge as Remote Service and Support Product Specialist (m/f/d):

• analyze technical and performance data of our Printers remotely, when help is needed at our production scale customers and develop improvement opportunities
• monitor and analyze performance and technical conditions proactively to drive improvements and ensure uptime
• support of technicians and customers, for technical questions, check-ups, remotely or on-site, driven by data analysis and monitoring
• conduct proactive and reactive actions either remote or at customer sites for knowledge transfer and training 
• support of tests and analysis in-house and at our customers 
• close cooperation with R&D related to product performance and improvements 
• close collaboration with service tool development

Your Qualifications:

• completed vocational education as a mechatronic technician, qualified further education andlong years of experience or a Bachelor degree in a technical course of studies with professional experience or comparable education as a minimum
• understanding of handling and structure of complex electrical-, mechanical and electronical systems including bus-systems.
• hands-on mentality with structured, self-paced working attitude, appropriate communication skills, reliability and a positive mindset to work in a team
• excellent written and verbal communication skills in German and good skills in English
• well established experience in working with Data Analytics tools and the ability to create and apply scripts or dashboards, using standard tooling

We offer:

• An interesting and challenging role in an innovative and international environment
• A working atmosphere in which you can contribute with your experience and personality
• Attractive contract conditions including several additional social benefits of a large enterprise including a flexible work-time-model
• A permanent position and a future oriented, international workplace
• Individual perspectives for development and training
• A team that is looking forward to welcoming you
   

What we offer

• A challenging, interesting and responsible job in a future-oriented and international workplace, with the social benefits of a large company.
• A working environment in which you can contribute your experience and personality
• An attractive salary, a flexible working time model and other social benefits of a large company, such as a company pension scheme and work-life balance
• 30 days vacation
• Bicycle leasing
• Discounted local transport ticket
• Individual development prospects and further training opportunities
• A team that is looking forward to your reinforcement 
   

Are you interested?

 
Please submit your cover letter and resume stating your period of notice as well as your salary expectations via the ‘apply now’-button. Severely disabled people and people with equivalent disabilities will be given preferential consideration if they are suitable. 
Please get in touch with Korbinian Huber for further information: E-Mail: korbinian.huber@cpp.canon

About Canon Production Printing
Canon Production Printing develops and manufactures high-tech printing products and workflow software for the commercial printing market and is part of Canon, a global provider of imaging technologies and services. Canon Production Printing operates on three continents, with approximately 3300 employees (end 2022) and has its global headquarters in Venlo, the Netherlands.

Further information about Canon Production Printing is available at cpp.canon.