Supply Chain Engineer

Great opportunity for someone looking for a 1st or 2nd step in their career! We are looking for a Supply Chain Engineer who will be responsible for developing and implementing state-of-the-art Supply Chain solutions within the Spare Parts Planning department of Canon Production Printing

Questions about this position?

Bram Frings, Recruitment, +316 - 29693168 / bram.frings@cpp.canon

Supply Chain Engineer Customer Service

32-40 hours per week, hybrid in Venlo (NL)

What you will do

As a Supply Chain Engineer at Canon Production Printing you will analyze the current logistics processes and make them more effective and efficient. You are at the heart of the organization and ensure that both long-term and short-term objectives are met. With your strong analytical and organizational skills, you are able to timely identify bottlenecks, deploy the right colleagues, devise solutions and implement them.

In this role you have a lot of contact with our customers, being the Regional Supply centers.  Next to this you also have internal contacts with colleagues from the various Supply Chain Management departments, Service & Support, QA, Transport & Customs and the Warehouse.

You are co-responsible for the efficient operation processes in the Customer Service team. In case of operational issues, you are the first contact for the Customer Service planners and you will define proper structural solutions together with the planners. Furthermore, setting up and implementing improvement projects within the Customer Service departments is one of your main tasks.

An example

Our department is responsible for recording and handling complaints which are submitted by our customers. In doing so, we also need the expertise of other departments within the organization. We aim to speed up this process. Your goal is to develop a suitable reporting tool to create insights and define improvement topics. Next to that, you will take the lead to implement the improvements via an improvement project (Kaizen), together with team members of other departments involved.
 

Who you will be working with

You will be part of a team of 12 people who can't wait for you to start. Together we are responsible for the set-up and optimal Customer Service of the spare parts, inks and media for our printers towards the customers. The team consists of both Supply Chain planners and Supply Chain engineers with the same objective; a good level of service to our customers, with clear communication and a high degree of customer friendliness

What you bring

You are an analytically strong, proactive team player. You can easily build relations and are able to convince others. In your work you always keep an overview and you go for the best result. You love variety in your work and can combine many different things and set the right priorities.

Furthermore, you meet the following requirements:

• Bachelor or Master degree, preferably in the direction of Supply Chain Management or Industrial Engineering or similar.
• At least 2 years of working experience in the field of Customer Service or Supply Chain projects
• Looking for an international organization with complex logistical challenges and an environment where you will be challenged to realize supply chain solutions
• Demonstrable knowledge of Excel
• Knowledge of SAP and Business Warehouse is an advantage
• Excellent command of Dutch and English in word and writing

What you get from us

In addition to a challenging work environment and your regular income, you will receive the following fringe benefits:

• A competitive salary (3,620 - 5,175 gross per month)
• 38 vacation days
• Fixed 13th month (8.6%), vacation pay (8%) and commuting allowance
• Possibility of hybrid working for a healthy work-life balance
• A wide range of training and professional development opportunities

About Canon Production Printing
Canon Production Printing develops and manufactures high-tech printing products and workflow software for the commercial printing market and is part of Canon, a global provider of imaging technologies and services. Canon Production Printing operates on three continents, with approximately 3300 employees (end 2022) and has its global headquarters in Venlo, the Netherlands.

Further information about Canon Production Printing is available at cpp.canon.